Terms & Conditions
1. Introduction
These Terms and Conditions govern the use of brandedtoiletries.com and the purchase of products through our website.
Branded Toiletries is a family-run business based in Romford, Essex, supplying branded beauty, personal care, and household products across the United Kingdom since 2003.
Our website offers two types of purchasing:
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Retail orders – smaller purchases made directly through the website.
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Wholesale enquiries – bulk orders arranged directly with our sales team and processed offline.
By placing an order or submitting a wholesale enquiry you agree to these terms.
2. Retail Website Orders
Retail purchases made directly through the website are intended for individual consumers or small purchases.
Once an order is placed and payment has been processed successfully, our team will begin preparing the order for dispatch.
Orders placed:
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Before 4pm Monday–Friday
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Before 1pm Saturday
are typically dispatched the same working day.
3. Wholesale Orders
Wholesale purchases are not completed through the website checkout.
Businesses wishing to place larger or bulk orders must contact our sales team to request a quotation.
Wholesale orders may include:
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Custom pricing
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Bulk quantity discounts
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Alternative delivery arrangements
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Trade account agreements
All wholesale purchases are subject to separate terms agreed between Branded Toiletries and the purchasing business.
4. Pricing and VAT
Retail prices displayed on brandedtoiletries.com are inclusive of VAT.
A VAT breakdown will be shown during checkout.
Wholesale pricing may differ from retail pricing and will be confirmed during the quotation process.
VAT Number: 237181902
5. Delivery
Delivery terms for retail orders are outlined in our Shipping Policy.
Delivery arrangements for wholesale orders may vary depending on order size, pallet deliveries, or courier requirements.
These will be confirmed during the wholesale quotation process.
6. Returns and Refunds
Retail purchases are subject to our Refund Policy.
Wholesale purchases may be subject to separate return agreements depending on the order arrangement.
7. Limitation of Liability
Branded Toiletries Ltd will not be liable for indirect or consequential loss arising from the use of our website or the purchase of our products, except where required by law.
8. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.